IT support and managed IT
Pay by the hour, protect every device, or hand us the whole IT department. These are the ways businesses work with us, from no-contract On-Demand support at $119 an hour to managed plans from $120 per seat. Same engineers, same standards, whichever you choose.
On-Demand IT Support
Hourly IT support for businesses, no contract.
From $119 per hour, on-site from $149 per hour
Managed Endpoint Security (IT Shield)
The easiest way to start with us.
From $10 per device per month
Managed IT Services (MSP Plans)
Unlimited remote help desk, 24/7 system monitoring, patching, IT Shield security and backup.
From $120 per seat per month
Patching and Maintenance (IT Care)
Managed patching and maintenance for workstations, servers and network equipment with severity-based remediation SLAs and monthly compliance reports.
Call for quote; endpoint tiers start from $10 per endpoint per month
Co-Managed IT for Internal IT Teams
Overflow, L2 and L3 escalation, project capacity and vacation coverage for in-house IT.
Call for quote
Virtual CIO and IT Strategy
Quarterly technology reviews, budgeting, vendor management and roadmap for growing businesses and practices.
Included in the Premium managed plan
FAQ
What is the difference between On-Demand and managed IT?
On-Demand is hourly with no contract; managed IT is a monthly plan with guaranteed response times, maintenance and security included.
Is IT Shield included in managed IT plans?
Yes. Every managed IT plan includes IT Shield endpoint security at the plan's tier (Essential, Standard or Premium), so managed clients never pay for endpoint security separately.
Can we change managed IT plans later?
Yes. You can move between Essential, Standard and Premium up or down at any month end, and the price locked in your agreement applies to the plan you are on.
How fast do you respond?
Calls to (855) 554-8872 are answered in under 2 minutes on average during business hours, and emergencies are answered 24/7 by phone. Remote work usually starts on the same call.
Is there a minimum?
Managed IT plans start at 10 seats across all your locations. IT Shield starts at 3 devices, and On-Demand support has no minimum.
Where we work
Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians.
- Brickell 1395 Brickell Ave, Suite 917, Miami, FL 33131
- Coral Gables 2525 Ponce de Leon Blvd, Suite 317, Coral Gables, FL 33134
- Boca Raton 1200 N Federal Hwy, Suite 200A, Boca Raton, FL 33432