IT support pricing in Miami: our main rates on one page
We publish our prices. Three managed plans, three security tiers, hourly support by level.
Compare here, then call. USD, excluding applicable taxes; hourly minimums and written service terms apply.
Every price at a glance
| Service | Price |
|---|---|
| On-Demand IT Support | From $119 per hour |
| IT Shield | From $10 per device per month |
| Managed IT plans | From $120 per seat per month |
| IT Care | From $10 per endpoint per month |
| Co-Managed IT | Quoted per environment |
| Virtual CIO | Included in Premium; standalone by quote |
| Network and Wi-Fi | Quoted per site |
| Cabling and fiber | Quoted per project |
| Dedicated fiber | Carrier price plus management, quoted per site |
| Phone systems | Per-user platform price plus setup, quoted |
| Business-grade hardware | Quoted per order; installation per project |
| Cybersecurity and compliance | Quoted per environment |
| AI governance | Fixed-price discovery; deployment per tenant |
| Cameras and access control | Quoted per site |
| IT Guard backup | Quoted per environment |
| Microsoft 365 | Licenses at Microsoft's price; migration per tenant |
| Cloud and colocation | Quoted per environment |
| Custom software | Quoted per project after scoping |
Prices in USD, excluding applicable taxes.
How our pricing works
Four services have published prices you can compare without calling us: On-Demand support by the hour, IT Shield by the device, IT Care by the endpoint and managed IT by the seat. Each has its own rate page or service page with every tier, add-on and saving.
Project work, such as a network, cabling, cameras, a phone system or a migration, depends on your site, so we quote it. Every quote is in writing, lists what is included and what is not, and nothing starts until you approve it.
Prices are in US dollars, before applicable taxes, and are the same at our Brickell, Coral Gables and Boca Raton offices. Remote support costs the same wherever you are.
Volume, prepay and term savings, add-ons and extras are listed on each service's rate page.
Three guarantees, in writing
90-day money-back
Not satisfied in the first 90 days of any plan? We refund it.
Answered in under 2 minutes on average
Average during business hours, by our own engineers, in English or Spanish.
No surprise invoices
Every price is published on our rate pages. Anything not on them is quoted and approved before we do it.
Questions, answered plainly
Are prices the same at all three offices?
Yes. Brickell, Coral Gables and Boca Raton charge the same published rates, and remote support costs the same wherever your office is.
Do your prices include tax?
No. Prices are in US dollars before applicable taxes. Sales tax, where it applies, is shown on the invoice.
Which services have published prices?
On-Demand support by the hour, IT Shield by the device, managed IT by the seat and IT Care by the endpoint. Project work such as networks, cabling, cameras and migrations is quoted in writing after a review of your site.
How do your quotes work?
Every quote is in writing, lists what is included and what is not, and nothing starts until you approve it. Anything outside the quote is priced and approved before we do it.
What guarantees come with your prices?
A 90-day money-back guarantee on managed IT plans and IT Shield, a free first ticket on On-Demand support if we cannot fix or diagnose it in the first hour, and no invoice for work you did not approve.
Where are discounts and add-ons listed?
On each service's rate page. Volume, prepay and term savings and every managed IT add-on are on the managed IT rates page; IT Shield and On-Demand have their own rate pages.
What is a P1?
A P1 is an emergency that stops your business, such as a server down, no internet or a security incident. Say 'P1' when you call and the call goes straight to an engineer.
Do you help with cyber insurance and HIPAA?
Yes. We complete the technical sections of carrier questionnaires and provide the evidence; you sign the attestation with documents behind every answer, and we sign a Business Associate Agreement with every practice we support.