International and remote companies · Your local hands in South Florida

Local IT Support for International and Remote Companies

Your IT team is in Madrid or Mexico City. Your store is in Miami. We are the hands.

On-site hands for companies headquartered abroad or out of state that manage IT remotely: dispatch, installs, break-fix, vendor escorts, inventory and photo reports for their South Florida stores and offices. Insured technicians, English and Spanish, WhatsApp coordination.

  • 5.0 · 310+ Google reviews
  • Since 2014
  • 90-day money-back guarantee
  • English and Spanish
  • Answered in under 2 minutes on average
  • Published pricing

What we do

  • Scheduled and same-day dispatch

  • Installs and break-fix

  • Vendor and carrier escorts

  • Inventory and asset tagging

  • Photo and written reports

  • WhatsApp coordination in your time zone

How it works

Your remote team opens the request, by WhatsApp, email or ticket. We dispatch an insured technician, do the work to your written procedure, and send photos and a report before we leave the site.

You never need to fly anyone in.

FAQ

Do we need a contract for local IT support?

No. International companies can use us by the hour, per visit, or through a monthly block of hours for busy sites, and move to a managed IT plan when that fits better.

Which languages does your team work in?

English and Spanish, spoken and written, across the whole team: help desk, engineers and account management, so a Miami office of a Latin American or European company is supported in both.

Can you follow our head office's IT procedures?

Yes. Send us the runbook or policy from your head office; we follow it, document what we did against it, and report in the format your global IT team expects.

Do you work with our existing carriers and vendors?

Yes. We coordinate with your carriers, software vendors and equipment suppliers, including escorting their technicians on site, so your head office deals with one local contact.

Do you support offices outside Miami?

Yes. Same-day on site across Miami-Dade, Broward and Palm Beach, managed IT and remote support nationwide, and next-business-day on-site visits for managed clients in most US metros.

Still have a question about Local IT Support for International and Remote Companies?

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Coverage area

Where we work

Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians.

  • Brickell 1395 Brickell Ave, Suite 917, Miami, FL 33131
  • Coral Gables 2525 Ponce de Leon Blvd, Suite 317, Coral Gables, FL 33134
  • Boca Raton 1200 N Federal Hwy, Suite 200A, Boca Raton, FL 33432

Tell us what is broken or what you are planning. We will tell you what it costs.