Business IT support
and managed IT in Miami
IT Shield from $10 a device
We are the IT department for South Florida businesses, with or without a contract. Every L2 and L3 engineer on our team has more than ten years of hands-on experience, and you can read our rates before you call. Emergency support 24/7, 365 days a year.
What kind of help do you need?
Start with your need. Every service page shows its scope, its price and the next step.
IT Shield
Managed security for your business computers and devices. The easiest way to start with us.
- Three-device minimum
- No MSP agreement required
- 90-day money-back guarantee
On-Demand IT Support
From $119 an hour. Senior engineers from $169.
- On-site from $149 per hour
- First ticket not fixed or diagnosed in the first hour? It's free.
- Emergency help 24/7/365
Managed IT
Your whole IT department: help desk, monitoring, security and backup. Named account executive for leadership.
- For offices with 10+ seats
- IT Shield and IT Care included
- 90-day money-back guarantee
Prices in USD, excluding applicable taxes. Hourly minimums and written service terms apply.
Which is the better fit
- Paying only when you need help
- Occasional projects or one-off issues
- Fewer incidents and proactive prevention
- Predictable monthly budgeting
- Guaranteed response targets (SLAs)
Not sure? Call. We will tell you in five minutes, and we will say On-Demand if On-Demand is right.
Everything in its right place.
Five groups. Clear service pages. Choose the area you need help with.
Know who you are working with.
Plans are how we bill, not who we serve. A five-person agency on On-Demand gets the same engineers as a fifty-seat firm.
Bilingual support, account management and training, including a dedicated Spanish-language service page.
HIPAA Business Associate Agreements and documented safeguards. We follow SOC 2 security practices, certification in progress. Backups restore-tested every six months, patches on a schedule, and a credit if we miss a response target.
Co-managed services add capacity and specialist engineering while your internal team stays in control.
Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians.
If we can’t resolve your first ticket, or deliver a written diagnosis with clear next steps, within the first hour of work, that ticket is free.
One guarantee per organization. Covers our labor only; parts and third-party costs are excluded. Test us with your toughest ticket.
What clients say
...We are confident that our partnership with IT of United States has significantly improved our IT infrastructure and cybersecurity measures. Their professionalism, reliability, and rapid response time have been invaluable to our organization. We highly recommend IT of United States to any business seeking top-notch IT services and support.
The best customer service, it is so rare to find a IT company that is responsible, honest and reliable but in my opinion IT of United States is one of the top overall. I have recommended it to all the companies I deal with.
Best IT company out there. Customer service is top-notch, quick and efficient. We had a mess of a server at our storefront and a crashed firewall- they came in and redid our setup and organized everything and made it neat and tidy and now its easily accessible if any issues were to arise. We've had them on speed dial to fix any networking issues and they've always been extremely responsive and come out immediatley should an emergency arise. Couldn't say enough good things about the entire team. Keep up the excellent work!
been a game-changer for our business. Their team is fast, friendly, and incredibly skilled. Whether it's troubleshooting issues, upgrading our systems, or helping us move to the cloud, they've handled everything smoothly and professionally. We no longer worry about downtime or tech problems—these guys have it covered. Couldn't be happier with their service!
Something down right now?
Call (855) 554-8872. An engineer answers 24/7/365.
FAQ
How much does managed IT cost in Miami?
From $120 per seat per month on our Essential plan, with Standard at $180 and Premium at $300, 10-seat minimum and a 90-day money-back guarantee. New prices apply from September 23, 2026.
Can we get IT support without a contract?
Yes. On-Demand support is $119 an hour remote and $149 on site, and your first ticket is free if we cannot fix or diagnose it in the first hour.
What is IT Shield?
Managed endpoint security for business computers from $10 per device per month, three-device minimum, no managed agreement required, with a 90-day money-back guarantee.
Do you support businesses in Spanish?
Yes. The whole IT of US team works in English and Spanish, including the help desk, engineers, account management and user training, so Spanish-speaking owners and staff are supported in their own language.
Which areas do you cover?
Same-day on site in Miami-Dade, Broward and Palm Beach. Across the US: managed IT and remote support, with next-business-day on-site visits for managed clients. We already support businesses in Georgia, Ohio, Kentucky and Arizona.
Where we work
Three South Florida offices, one team.
Brickell
1395 Brickell Ave, Suite 917
Miami, FL 33131
Coral Gables
2525 Ponce de Leon Blvd, Suite 317
Coral Gables, FL 33134
Boca Raton
1200 N Federal Hwy, Suite 200A
Boca Raton, FL 33432
Serving businesses nationwide
Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians. We already support businesses in Georgia, Ohio, Kentucky and Arizona, with the same engineers, prices and guarantees as our Miami clients, and support hours in your local time.