Patching and Maintenance (IT Care)
Managed patching and maintenance for workstations, servers and network equipment with severity-based remediation SLAs and monthly compliance reports. Built for offices with their own IT staff and for buildings where we maintain the infrastructure.
Call for quote; endpoint tiers start from $10 per endpoint per month
Call for quote; endpoint tiers start from $10 per endpoint per month
- Answered in under 2 minutes on average
Is this for you?
You have IT staff but nobody owns patching
You manage a building and need the infrastructure maintained without owning the tickets
Your insurer or auditor asks for patch compliance evidence
What you get
Workstation patching
Server patching
Network firmware
Severity SLAs
Monthly compliance report
Rollback on failed patches
Pricing
Endpoint tiers from $10 per endpoint per month; server and network pricing per environment.
Quote factors
- endpoint count
- server count
- maintenance windows
Project and environment work is quoted in writing before anything starts. Our hourly, per-device and per-seat prices are published on the rates page.
Not sure where to start? Most businesses begin with one of these:
How it starts
- 1
Call
- 2
inventory and maintenance windows agreed
- 3
first patch cycle within two weeks
FAQ
Is IT Care the same as IT Shield?
No. IT Shield is managed endpoint security and IT Care is patching and maintenance. They solve different problems, and every managed IT plan includes both.
Do you patch Macs?
Yes. IT Care patches macOS as well as Windows, plus common third-party applications on both, on a monthly schedule with a report of what was updated.
What if a patch breaks something?
We roll it back. IT Care includes rollback of any update that causes a problem and a report of what happened, and we hold that patch until the vendor fixes it.
Does IT Care cover network gear?
Yes. IT Care patches firewalls, switches and access points as well as computers and servers, on a schedule that avoids business hours, with a rollback plan for each device.
Can our internal IT team keep control with IT Care?
Yes. IT Care is built for co-managed teams: your IT person approves the schedule and exceptions, sees every report, and keeps administrator access to the tools.
Still have a question about Patching and Maintenance (IT Care)?
Request a callWhere we work
Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians.
- Brickell 1395 Brickell Ave, Suite 917, Miami, FL 33131
- Coral Gables 2525 Ponce de Leon Blvd, Suite 317, Coral Gables, FL 33134
- Boca Raton 1200 N Federal Hwy, Suite 200A, Boca Raton, FL 33432