Managed IT services in Miami from $120 per seat
Unlimited remote help desk, 24/7 system monitoring, patching, IT Shield security and backup. Three plans, one quality standard: higher plans add hours and speed, never a different team.
A named account executive with a direct line for the owner and one deputy. Your team calls our senior help desk.
A seat is one person and their computer. Backups restore-tested every six months, patches on a schedule, and a credit if we miss a response target.
From $120 per seat per month10-seat minimum12-month term, price locked90-day money-back guarantee
From $120 per seat per month
- Minimum 10 seats across all locations.
- 90-day money-back guarantee
- Answered in under 2 minutes on average
Is this for you?
Offices outside Florida: same plans and prices, support in your local time, on-site visits next business day through insured partner technicians.
You have 10 to 100 staff and no full-time IT person.
You run a practice or firm where downtime and compliance both cost money.
You manage buildings or several sites and want one number to call.
Serving businesses nationwide
Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians. We already support businesses in Georgia, Ohio, Kentucky and Arizona, with the same engineers, prices and guarantees as our Miami clients, and support hours in your local time.
Included in every plan
Unlimited remote help desk
24/7 system monitoring and alerting
IT Shield at your plan's tier
IT Care maintenance
Backup with tested restores
Named account executive for leadership
Three plans
Essential
For offices that need a dependable IT department during business hours.
$120per seat / month
Additional computer $65 · Additional user without a computer $40
- Remote support Mon–Fri 8am–6pm
- Response within 1 business hour
- On-site next business day · ½ hour per seat a month included (minimum 5)
- Maintenance automated weekly, supervised quarterly
- Hardware failed-part replacement on servers
- After hours at emergency On-Demand rates
Good fit: 10–30 seats, no after-hours operations
- Best deal · Most chosen
Standard
For businesses that cannot wait until morning. Our most chosen plan.
$180per seat / month
Additional computer $100 · Additional user without a computer $60
- Remote support Mon–Fri 8am–8pm · P1 emergencies 24/7
- Response 30 minutes for P1, day or night
- On-site same or next business day · 1 hour per seat a month included (minimum 10)
- Maintenance automated weekly, supervised monthly
- Hardware replacement on computers, parts on servers
- Perk 5% off On-Demand support hours
Good fit: most offices, practices and firms
Premium
For practices, firms and buildings where downtime is not an option.
$300per seat / month
Additional computer $165 · Additional user without a computer $100
- Remote and on-site 24/7
- Response within 15 minutes · on-site within 4 hours for P1 · 2 hours per seat a month included (minimum 20), P1 never counts
- Virtual CIO quarterly reviews, budget and roadmap
- Maintenance automated daily, supervised monthly
- Hardware replacement on computers and printers
- Perk 10% off On-Demand support hours
Good fit: medical, dental, finance, buildings, 24-hour operations
12-month term, price locked, 90-day money-back. Month to month at +10%. 25+ seats: 5% off.
Prices for new agreements from September 23, 2026, rate card 2026-09. Existing agreements keep their rate card until renewal.
Prices in USD, excluding applicable taxes.
Project and environment work is quoted in writing before anything starts. Our hourly, per-device and per-seat prices are published on the rates page.
Not sure where to start? Most businesses begin with one of these:
How it starts
- 1
Call for a 30-minute assessment
- 2
We document your environment and deploy agents
- 3
Help desk live, usually within three business days for a 20-seat office
Your first 30 days
- 1
Day 1: kickoff.
We meet the owner and one deputy, collect credentials, documentation and vendor contacts, and agree the priorities.
- 2
Days 1 to 3: protection first.
IT Shield, monitoring and backup go on every covered device and server, and your team can call the help desk as soon as their device is enrolled.
- 3
Week 2: the full picture.
We document the network, accounts, licenses and risks, and fix anything urgent we find.
- 4
Day 30: review.
You get the written map of your environment, the list of what we fixed, and a 12-month plan with costs.
Switching from your current provider
Most switches take two to four weeks, with no downtime. We ask your current provider for the passwords, documentation and admin access your contract entitles you to; we run both side by side until every system is confirmed; we remove their tools only after ours are working; and we tell you in writing if anything was missing. You never have to have the difficult conversation alone.
FAQ
What is the minimum?
Ten seats across all your locations. Under ten, start with IT Shield and On-Demand support; many clients grow into a plan.
What counts as a seat?
One person and their primary computer, plus their phone, mobile and tablet. Extra computers and phone-only users have their own published prices.
Is there a contract?
A 12-month term with the price locked and a 90-day money-back guarantee. Month to month is available at 10% more.
Is Standard really 24/7?
For emergencies, yes: a P1 outage is answered within 30 minutes at any hour at no extra charge. Ordinary requests are handled Monday to Friday, 8am to 8pm. Premium covers everything 24/7.
What if you miss a response time?
On the Standard and Premium managed IT plans, 5% of that month's plan fee is credited automatically every time we miss a response target, with no claim to file.
Who answers when we call?
Our own engineers answer, in English or Spanish, from our South Florida operations. The owner and one deputy also get a named account executive with a direct line.
Do existing clients move to these prices?
No. Existing agreements keep their current rate card until renewal. The published managed IT prices apply to new agreements signed from September 23, 2026.
Still have a question about Managed IT Services (MSP Plans)?
Request a callWhere we work
Same-day on site in Miami-Dade, Broward and Palm Beach. Managed IT and remote support nationwide, with next-business-day on-site visits for managed clients in most US metros through insured partner technicians.
- Brickell 1395 Brickell Ave, Suite 917, Miami, FL 33131
- Coral Gables 2525 Ponce de Leon Blvd, Suite 317, Coral Gables, FL 33134
- Boca Raton 1200 N Federal Hwy, Suite 200A, Boca Raton, FL 33432